Experiences
Fireflies.ai [Jan 2020 to Jan 2024]
Senior Tech Lead [Nov 2021 to Jan 2024]
- optimize & reduce total cloud infrastructure cost by 80% in 3 quarters
- uplift critical path success rate from ~90% (before) to 99.9997% (after)
- GDPR, SOC-2 type 2, HIPAA compliances; private cloud & storage offering
- conceptualize & architect the new AI/LLM features (providing 10x growth)
- research on GPU & TPU clouds, unblocking AI team to deliver LLM features
- host tech deep dives for engineering teams to cross pollinate ideas & efforts
Tech Lead [Jan 2021 to Oct 2021]
- complete transition to cloud-native infrastructure, with GitOps CICD pipelines
- initialize security team, start platform compliances, bug-bounty program etc.
- setup access control, incident management policy, escalation & automation
- mentor the leads & handoff the Infrastructure team as a self-sustainable team
- ensure global geo-distribution of engineers in teams for maximum availability
Infrastructure Lead [Apr 2020 to Dec 2024]
- design & prototype new infra to handle 100x volume upscale in 3 quarters
- write an efficient streaming pipeline to reduce transcription cost by 50%
- redesign bots as scale-out cloud-native jobs, massively increasing stability
- hire & mentor infrastructure team; setup monitoring, on-call rotations etc.
Senior Software Engineer [Jan 2020 to Mar 2021]
- optimize codecs to reduce all past and future media storage cost by 50%
- implement Microsoft Teams, BlueJeans etc. conference platform support
- predict incoming volume surge due to pandemic & initiate infra upgrade
DoSelect [Jun 2018 to Dec 2018]
Senior Software Engineer: full stack performance optimization & renovation
Red Hat [Aug 2012 to May 2018]
Software Engineer: SwCert DevTools, OpenShift.io developer platform
Technical Product Manager: Ceph, GlusterFS Unified SDS Manager
Endeavors
Applait [2014 to 2018] Co-founder, Director & CEO
A pursuit of Technological Singularity through Unified Communications, Self-authoring Software & Hybrid Super Intelligence.
Mozilla [2011 to 2016] Developer, Speaker, Leader
Contributed to Mozilla codebase, onboarded new developers, gave hundreds of tech talks & ran tech workshops, kicked off & completed new projects, made policy changes, built the regional community & lead the global one.
NexVend [2012 to 2016] Co-founder, Director & CTO
A web technology consultation firm, offering modernization, migration & management of online presence of larger southeast asian enterprises.